FAQ
FAQ
Q: What kind of service is "anytime SUGETSU"?
A This is a web service where you can watch demonstration videos of Iemoto Classrooms for 2,200 yen (tax included) per month. No matter when you apply, you can watch all the contents of "anytime SOGETSU" (including past content). We are planning to upload various videos sequentially.
Q: What payment methods can I choose?
A As of September 2021, you can choose to pay with the following credit cards.
・VISA, MasterCard, AMERICAN EXPRESS, JCB, Apple Pay, Google Pay, Shop Pay
Q Do I need to register for an account to watch “anytime SOGETSU” regularly?
A: Account registration is required to start using the service. Account registration requires a valid name, address, phone number, and email address.
Q Can I download and watch the works?
A Downloading is not supported. Please watch via streaming in an internet connection environment. However, you can purchase each video individually. In that case, you can view it as many times as you like for 30 days from the date of purchase.
Q: How many videos are there for unlimited viewing?
A: When the service starts, you can watch over 100 videos as much as you like. New videos will be added one after another.
Q Will the number of videos continue to increase?
A Videos that have exceeded a certain period of time will be deleted from the list.
Q: Who is demonstrating?
A This will be a demonstration by the Sogetsu School Headquarters instructor.
Q Can I watch it on my smartphone?
A: Yes, you can. You can also watch on your computer, tablet, etc.
Here is a video sample page for viewing confirmation.
Q Can I watch it outside of Japan?
A You can watch anywhere as long as you have an internet connection.
Q: What is the streaming distribution method?
A The method of playing video data in real time while receiving it is called streaming distribution.
You can play the video without downloading all the data, so you can watch the video without waiting until the download is complete.
Q: Are there any video viewing samples?
Here is a video sample page for viewing confirmation.
Q: What efforts do you take to protect personal information?
A We have established a "Privacy Policy", a basic policy regarding the protection of personal information, and appropriately manage customers' personal information.
Q: Can I stop watching a video?
A: Yes, it is possible. In addition to pausing, you can also skip to the location you want to see.
Q: I would like to cancel my membership, what should I do?
A You can cancel your subscription at any time from My Page.
Q [Order status] in the order history remains unshipped.
This is displayed as such for system reasons, but please rest assured that this is not related to the viewing of the video.
